COVID-19 pandemic: Analysis of the impact of Ministerial Order 2020-007 on working conditions and professional satisfaction as perceived by nurses in Saguenay-Lac-Saint-Jean

provincial principal investigators

Marie-Eve Poitras and

Christian Rochefort

Student: Andrée-Ann Rivard

study setting

Saguenay-Lac-Saint Jean


Quality of life at work, COVID-19, ministerial decree, human resources management, nurses


The way in which a patient experiences his consultation experience in a medical clinic and the impact of these consultations on his health are indicators that make it possible to measure the quality of the services received and to determine whether the health system meets their needs. It is then possible to improve the relationship between the healthcare professional and the patient, the quality of care, the quality of life of patients, policies, public health monitoring, etc.


Since its adoption, this document has authorized various administrative acts such as the postponement and cancellation of summer vacations, the transfer and delegation of employees to other assignments or centers of activities, the compulsory increase in full-time availability and more. Again.

These measures are unprecedented in the Quebec network. In order to better understand the impact of its measures, the aim of this descriptive qualitative study is to   describe and understand the lived experiences of nurses in Saguenay-Lac-Saint-Jean (SLSJ) following the suspension of their collective agreement.

Specifically the research question will be; "How did the nurses of Saguenay-Lac-Saint-Jean experience the application of Ministerial Order 2020-007?" ".

What are our goals?

1) Explore the perceptions of SLSJ nurses with regard to Ministerial Order 2020-007


2) Describe the experience of SLSJ nurses following the application of this decree


3) Describe the repercussions of this stoppage on their working conditions and professional satisfaction

How are we going to do this?

Using a feminist theoretical framework, our descriptive qualitative study will be designed to offer women, representing nearly 90% of the nursing workforce in Quebec, the opportunity to express their reality. 15-20 nurses from various clinical sectors throughout the Saguenay-Lac-Saint-Jean region will be recruited by means of convenience sampling, then theoretical. Three data collection methods will be used and triangulated:


1) Semi-structured interviews, lasting approximately one hour each, will be conducted with the participants.


2) The use of a Photovoice will allow participants to identify a photo representing their perception and lived experience in relation to decree 2020-007;


3) The participants will then be invited to a focus group lasting approximately 90 minutes  in order to consolidate the concepts that emerged from the individual interviews and the Photovoice.  The photos collected during the PhotoVoice will also be revealed to the group in order to identify the personal and collective reflections conveyed by these images.


 Using this strategy, the diversity and complementarity of the data collected will allow us to better understand and describe the experience of these nurses.  

What results do we hope to achieve?

The results will allow us to draw a portrait of the experiences of nurses in Saguenay-Lac-Saint-Jean following the suspension of their collective agreement. Although to our knowledge, no study has studied this phenomenon, the experiential data from nurses who experienced the ministerial judgment suggest that the measures impacted different aspects of their personal and professional life.  The results of this study could contribute to the development of new human resource management strategies in times of health crisis, as well as to the improvement of the working conditions of nurses in Quebec.